- The guarantee is valid for 6 (six) months from the date of the guarantee certificate, upon presentation of the product accompanied by the respective guarantee certificate.
- The guarantee will be validated if the defect presented is in the manufacture of the product.
- The guarantee does not covers defects caused by misuse.
- We have a period of 30 (thirty) days to analyze the product and give an answer to the customer.
- Once the manufacturing defect is proven, we will repair the product or replace it with an equal one.
- If the product is already out of stock and cannot be replaced by an equal one within 30 days, the customer will be able to receive a refund or have a credit in the same amount.
- Exchange will not be authorized if the defect is due to misuse or wear.