Shipping policy

Thank you for shopping with Anna Prata Accessories USA LLC. Below you will find detailed information about our shipping policy:

 

Shipping Locations

We currently ship to the United States and Canada.

 

Order Processing Time

 

All orders are processed within 1-2 business days, excluding weekends and holidays.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Confirmation and Tracking

 

Once your order has been processed, you will receive a confirmation email with tracking information.

After your order is shipped, it will be delivered within the timeframe agreed upon at the time of purchase.

Delivery Times

Delivery times are determined by the postal service and are beyond the control of Anna Prata Accessories USA LLC.

In case of delays exceeding 5 business days and the order cannot be located, we will issue a full refund for the purchase.

Claims for Delayed or Lost Orders

If your order does not arrive within the stipulated timeframe, we will file a claim with the respective postal service on your behalf.

Please note that Anna Prata Accessories USA LLC is not responsible for delays caused by the postal service.

Incorrect or Incomplete Address

The accuracy of the shipping address is the sole responsibility of the customer.

Anna Prata Accessories USA LLC is not responsible for orders returned due to incorrect or incomplete addresses.

If an order needs to be resent due to an incorrect address, the reshipping cost will be the responsibility of the customer.